Shipping Policy

Last updated: 2026-11-10

Here is everything you need to know about how SuperClone HQ gets your order to you.

Order processing

Orders are processed within 1–3 business days after payment is confirmed. Orders placed on weekends or holidays are processed the next business day.

Where we ship

We ship to the United States and most international destinations. If your country is not available at checkout, contact us and we will check options for you.

Delivery times

Destination	Estimated delivery after dispatch
Domestic	3–7 business days
International	7–21 business days

Delivery times are estimates and can be affected by carriers, customs and holidays.

Shipping costs

Shipping costs are calculated at checkout based on destination and order size.

Carriers and tracking

We ship with USPS, UPS, FedEx or DHL. As soon as your order ships you will receive a tracking number by email.

Customs, duties and taxes

International orders may be charged import duties or taxes by the destination country. These are the buyer’s responsibility and are not included in our prices.

Address problems

Please double-check your address at checkout. If a parcel is returned because of an incorrect or incomplete address, re-shipping costs are paid by the customer.

Lost or damaged parcels

If your tracking has not updated for 7 days, or your order arrives damaged, contact us within 48 hours of delivery with photos and your order number and we will make it right.

Contact

Questions? Email us at support@superclonehq.com or call +17312800605.